I’m often asked whether change management is scientific, or whether it is pure craft? One of my main worries is about pseudoscience in society, and the business world is rife with it. Can much be done? This is an excerpt from The Science of Organizational Change – the chapter references are from that book. (You […]
The Future of Change Management Podcast In this podcast with Theresa Moulton of the Change Management Review – (changemanagementreview.com) we discuss the future of change management. How we will need to evolve the profession and develop ourselves as change experts. What led you, after 25 years’ experience in change management, to write “The Science of […]
Video: In this signature talk at Microsoft’s Distinguished Author Program, I cover why behaviors do not follow intentions, plans, and strategies. What is wrong with the ways people change behaviors (in themselves, in business, and in society) that makes it so difficult? After watching this, watch this for some strategies that work.
Video: In this signature talk at Microsoft’s Distinguished Author Program, I introduce three ideas from 21st century science that produce measurable changes in behavior. For why existing strategies don’t work, view Why We Suck at Behavioral Change.
This is a short video summary of The Science of Successful Organizational Change. The book is available on Amazon.com by clicking on the book image below.
In no domain that I can think of, do writers get a “free pass”, that is that their words are taken as axiomatic (or gospel if you prefer). Even the most famous scientists of the 20th century, Einstein, Turing, Watson (DNA), lived with a torrent of criticism and debate through their lives. Certainly our time […]
If we had leaders at every level… Imagine an organization filled with leaders at every level who excelled at aligning staff with change strategy. Key change programs become priorities for them, they work hard at understanding the big picture, handle conflict assertively, yet gracefully, motivate and align staff, communicate with affected stakeholders (say customers), skillfully […]
In my upcoming book, I present some ideas that risk being controversial. They relate to leading change, and whether the “pop psychology” that circulates in the change and leadership worlds is harmful, or helpful, to understanding and leading people. I also introduce the idea of “pop leadership”, soundbite style leadership wisdom, and ask whether that […]
“Tactics teaches the use of armed forces in the engagement; strategy, the use of engagements for the object of the war.” (Von Clausewitz, On War) Are change strategy frameworks strategic enough? What is commonly called change strategy is not very strategic, because strategy properly focuses on goals, and tactics on how to deliver them. Many […]
Why does change fail? With change failure rates hovering around 50% (according to the most recent surveys from McKinsey and IBM), we must wonder why. In The Science of Successful Organizational Change, I try to challenge some of the orthodox beliefs about change – for example, that metaphors such as “freezing” and “unfreezing” are apt, […]